Privacy Policy

Last updated: October 28, 2025

Welcome to Acting With Alexa (www.actingwithalexa.com).
This Privacy Policy explains how Acting With Alexa (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website, contact us, or purchase services or digital resources.

By using this website or submitting your information, you agree to the terms of this Privacy Policy.

1. Who We Are

Acting With Alexa is a professional coaching and consultancy service for actors, founded and operated by Alexa Morden.
We provide one-to-one coaching sessions, workshops, and online resources to support actors’ personal and professional development.

2. Contacting Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

📧 actingwithalexa@gmail.com
🌐 www.actingwithalexa.com

3. Information We Collect

We only collect personal information that you choose to provide or that is automatically collected through basic website functions. This includes:

  • Contact details – such as your name, email address, and message when you submit a contact form.

  • Payment details – handled securely by our payment processors (Squarespace, Stripe, or PayPal). We do not have access to or store your full payment information.

  • Website usage data – collected through cookies and analytics tools to understand how our website is used (for example, IP address, browser type, and pages visited).

  • Email correspondence – if you contact us directly by email, we may keep a record of that communication.

We do not collect or request special category data (e.g. health information, ethnicity, or sensitive personal details).

4. How We Use Your Data

We use your information only for legitimate business purposes, including:

  • Responding to your enquiries

  • Processing payments and delivering purchased services or materials

  • Managing bookings or coaching sessions

  • Sending email updates, newsletters, and relevant resources if you have subscribed or opted in (via Mailchimp)

  • Improving our website and services

  • Complying with legal or tax obligations

We will never sell your personal information or share it with third parties for marketing purposes without your consent.

5. Sharing Your Data

Your data may be shared only with trusted third-party providers that help us operate our business, including:

  • Squarespace – for website hosting, analytics, and contact forms

  • Stripe or PayPal – for secure payment processing

  • Mailchimp – for managing our email lists and sending newsletters or updates (only if you have subscribed)

  • Google Analytics – for website performance and traffic analysis (if enabled)

These providers act as data processors and are only permitted to use your data for the purpose of delivering their services to Acting With Alexa. All comply with UK GDPR and data protection laws.

6. Cookies

Our website uses cookies to help it function properly and to improve your experience.
Non-essential cookies are only used with your consent, which you can manage through the cookie banner on our site or your browser settings.

7. How Long We Keep Your Data

We keep your personal data only for as long as necessary to fulfil the purpose for which it was collected.
Typically, this means:

  • Contact form submissions: retained for up to 12 months

  • Payment records: retained for as long as legally required for accounting purposes

  • Email correspondence: retained for as long as needed to provide follow-up support or maintain records of transactions

You may request deletion of your data at any time (see below).

8. Your Rights

Under the UK Data Protection Act 2018 and UK GDPR, you have the right to:

  • Access a copy of the data we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your personal data (“the right to be forgotten”)

  • Withdraw consent for non-essential processing, such as analytics cookies

  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

You can exercise these rights by contacting us at actingwithalexa@gmail.com.
For more information on your data rights, visit www.ico.org.uk.

9. Data Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access.
However, please note that no method of online transmission or storage can be guaranteed to be completely secure.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The most recent version will always be available on our website.